How to view your Workflow History

Overview

To assist Document Owners with disputes that may arise after documents have been signed, SigningHub collects a log of each action / task performed by the Users during the digital signing workflow. Each action is timestamped as proof of the time the event occurred.

Prerequisites

Only the Owner of the document can view the Workflow history.

All Signers must have signed the document and the document must be in the “Completed” state.

If you do not see the option to view the Workflow History, request access from your Account Manager or at info@lawtrust.co.za.

Workflow

Retrieve Workflow History

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Step

1

Log into SigningHub at web.signinghub.co.za.

 

The credentials to log into SigningHub will have been created during the enrolment process.

 

Log into SigningHub.

2

Go to your documents by clicking on the Documents button.

 

Select documents button.

 

3

Select the document by click on the checkbox to the left of the document.

 

Select document.

4

With the document highlighted, click the Hamburger button on the top toolbar.

 

Select drop down.

5

Select Workflow History report from the dropdown list.

 

Select Workflow History.

 

 

6

The Workflow History is now displayed to the User.

 

View Workflow History report.

 

Related articles

Automate this workflow

A document's Workflow History can be programmatically downloaded in an XML format using the SigningHub API.

For more information see the sample code.